What to do if your game won't load

If you are getting stuck loading the game, the fix is usually uninstalling and reinstalling the game BUT in order to ensure that your progre...

How to get help

To submit a support request:From this FAQ, click on the "Contact Us" link (on iOS) or the Chat icon (Android) in the upper right c...

How do I find my Database ID?

Find your unique Database ID as follows:From the main screen, tap the Settings gear at the top-left corner of your screen.Tap "Account&...

I've lost my account / My game has been reset

If it looks like you’ve lost all of your progress in ARCHER: DANGER PHONE, you are probably no longer logged-in to your Archer Account.If yo...

What to do when the game isn't working

Game performance issues, like lag, freezing, crashing, or frequent error messages, can occur for a variety of reasons: Widespread issu...

How to create an account

To link your email address to your account, tap the Settings gear at the top-left corner of your screen when you’re on the main Operation sc...

How to play on multiple devices

To play the game on multiple devices, either create an Archer Account or login with Facebook. You will then be able to sign into your accoun...

How to change your email address

If you want to change the email address associated with your Archer account, you can click on the "Contact Us" link (iOS) or the C...

Hardware and software requirements

Our iOS version runs on any device meeting the following requirements:Metal+Arm64 (iPhone 5s, iPad Air 1, and newer devices)iOS 9+1.2 GHz or...

I’ve heard about a new feature in the game that I don’t see

Most major features released for ARCHER: DANGER PHONE are added in major client releases. What this means is that you will need to make sure...

How can I rate or review the game?

Thank you so much for your interest in providing feedback for our game!For iOS:Launch the App Store appFind the item that you want to rate –...