Game performance issues, like lag, freezing, crashing, or frequent error messages, can occur for a variety of reasons:
-
Widespread issues with the game itself
-
Device specifications insufficient to run the game
-
Local internet connection issues
-
Third-party connectivity issues, such as DNS attacks or internet provider outages
If you consistently experience game performance issues, be sure to check the following:
-
Your device meets the minimum hardware and software requirements for this game
-
Your internet connection is secure and operating at a sufficient speed
If you are experiencing an unusual spike in lag, freezing, crashing, or frequent error messages, the first thing you should do is check the ARCHER: DANGER PHONE Facebook or Twitter page for any updates related to widespread performance issues. If none are present, try the following:
-
Quit and restart the app
-
Reduce the number of apps running in the background on your device
-
Restart your device
-
Check with your internet provider to ensure that there is no localized outage in progress
In the event of a game-wide issue, please be patient while we work to solve it, and keep an eye on our social media channels so we can let you know as soon as the issue has been resolved.